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Business English English Unit 1 - Lesson 5

Business English English





 What you will learn in this lesson

  • describe jobs in the office
  • listen to telephone conversations
  • answer the phone and introduce yourself / company
  • apologize for absent people people who aren't at work and offer to take a message
  • ask to speak with someone in another department / company
  • leave a message
  • use intonation to sound friendly


 What do you need for this lesson?

  • a pen / pencil, and some paper
  • an English dictionary


 How long will it take to complete this Unit?

This Unit will generally take around 1 hour to complete. Take your time to do the lesson, there is no time limit!