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Upper-Intermediate English Unit 2 - Lesson 10

Upper-Intermediate English





 What you will learn in this lesson

  • learn some common business phrases
  • listen to telephone conversations and take messages
  • use polite language and intonation on the telephone.
  • use the suffixes �ment, �ance, �ence, and �ity� to change verbs and adjectives into nouns


 What do you need for this lesson?

  • a pen / pencil, and some paper
  • an English dictionary


 How long will it take to complete this Unit?

This Unit will generally take around 1 hour to complete. Take your time to do the lesson, there is no time limit!